Overall Experience
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Since I purchased my home, Lorenzo continues to do a superb job at servicing and maintaining my HVAC system. I appreciate his attention to detail & his educational gems with regards to prolonging the use of my HVAC.
Overall Experience
Quality
Price
Convenience
Will was fantastic. I very much appreciated and was impressed by his professionalism, knowledge, communication skills and friendliness. He is a great asset to Innovative Air.
Overall Experience
Quality
Price
Convenience
checked AO Smith, domestic hot water heater diagnosed water heater is leaking internally water heater Cannot be repaired and will have to be replaced. Please see photos and videos of water heater valves and access from street to existing water heater due to schools being in close proximity homeowner said Install technicians can park in her driveway to get equipment in location, shut water supply valves and discharge valve and also shut gas supply to water heater homeowner said that she has been having issues with her electricity and I recommend to her that we do electrical also can a office personnel please follow up with the homeowner
per maintenance on one steam boiler checked burners and standing pilot the system is unsafe to operate due to safety concerns as the relief valve is compromised and also the sight glass and it is not possible to remove the pressuretroll left system off as for safety concerns and issues Will have to replace the sight glass and repipe the pressuretroll (extended)reseal the chimney where the flue pipe goes in and replace the relief valve discussed the is plus the age of the system with homeowner and recommend a replacement of the boiler View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-86614DA913514B62A9FF40F7B5125929
Upon arrival spoke with customer. Customer is explaining that he had a few people working on the boiler where parts were replaced. Customer was told parts that were replaced I.e Honeywell zone valve and relay should solve his problems. Customer is still having intermittent issues with the boiler where it will randomly fail to operate. Customer will reset boiler and system will begin to work once more. Customer reset boiler prior to arrival where system is operational, unable to diagnose a working system. Informed customer that based on the current condition of the boiler we could start a maintenance/recommissioning process to improve the condition of the boiler. At that time we can do a full assessment of boiler. Office to follow up with customer to schedule return visit for maintenance. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-92E097A7F4054D0BBC5062832D0A7DA7
Duct cleaning and sanitizing Performed duct cleaning and sanitizing on 1st floor basement system. Remove and vacuum clean all ceiling registers in basement. Clean floor grilles to remove dust & debris before cleaning w/ duct cleaning machine. Disconnect all flexible duct Clean and polish all grilles. Clean return ductwork, cut access opening to thoroughly clean ducts. Secure with patch plate and sliver tape. Ran system and sanitize. All good View visual findings from this job here - https://visionshare.xoi.io/?id=XA-AC4C-3D0134CFFB5C4880AB9401FD0D22F7F5
Performed heating maintenance on two Goodman gas fired furnace checked electrical and mechanical components and cleaned burners and igniters and flame sensors replaced filter in the attic the basement filter will be replaced after the duct cleaning is completed by Lorenzo/will turned systems on and checked operations and performed carbon monoxide test left system working and turned off at the thermostat
Performed heating maintenance on one Ameristar gas fired furnace
Today I arrived on site: AC System - Starter Cap Replacement:Identified malfunctioning starter cap on the 1st floor foyer AC system. Replaced the 45/10 uf starter cap. Upon arrival at the property. I explained to the client the reason for the visit. The client was waiting for us to make the relationship. I proceeded to verify the condenser unit of the 1sr floor foyer. I proceeded to disassemble the starter cap malfunctioning. I proceeded to install the new starter cap. I concluded with the installation of the new starter cap. I started system and monitoring for a few minutes. I checked the system pressures. Stable pressures on this occasion. 125psi suction pressure. The client was left with the system operating correctly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-57DC-FA0C8BBF77E341EBBF724AE107EE779C
Today I arrived on site to address the issue with the thermostat. Thermostat Issue:Found the thermostat locked in heat mode. Unlocked the thermostat. System Check:Confirmed the heating and AC systems (rooftop units) are now responding correctly to the thermostat. Upon arrival at the property. The client explained to me that someone locked the tstat in heat mode. The customer said that he turned off the power of the unit to prevent the system from continuing to run in heat mode. The client directed me to where the tstat is. I proceeded to verify the tstat. I found the tstat locked and calling poo Heat. I proceeded to unlock the tstat. Successfully unlocked the tstat. I put the tstat in off position. I proceeded to check the rooftop unit on the 2nd floor. I put the power back in on position. Start the tstat from the tstat. The system started normally. The customer mentioned that he just changed the batteries of the tstat. The batteries are new. I monitor the system for a
Hot Water Boiler. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-okay Check and clean flame sensor and ignition Assembly-okay note: pilot assembly was replaced on this visit. pilot light was replaced. customer provided the thermocouple. Check Safety Controls-okay Check electrical wiring and components-ok Check LWCO-okay Check water feeder-okay Check back flow prevent-N/A Check expansion tank-N/A Check relive valve-okay Check Gas valve & Gas Line-ok Check Combustion Air, Flue pipe-ok Check Temperatures & Water pressure settings; Performance-N/A Check and run Thermostats-okay Check circulation pumps-N/A Perform inspection on a HWH. Check for water leak, no leakage at this moment. Check gas valve-okay Check gas line-okay Check combustion and flue pipe -okay Run and monitored for good operation-okay Run system, check radiators, all of them getting hot, left sys
Hot Water Boiler.( light comercial unit) Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check Safety Controls-ok Check low water cut off- secondary LWCO no connect to the boiler. Check electrical wiring and components-ok Check water feeder-ok Check back flow prevent-ok Check expansion tank-ok Check relive valve-ok Check x2 Gas valve & Gas Line-ok Check Combustion Air, Flue pipe-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats-okay Check circulation pumps-ok Perform inspection on a HWH. Check for water leak, no leakage at this moment. Check gas valve-ok Check gas line-ok Check combustion and flue pipe -okay Run and monitored for good operation-ok Run system, check radiators, all of them getting hot, left system operating well at this moment. notes: A new tstat
Here to perform deep cleaning and rejuvenation on 1st floor Goodman furnace. Shut power to equipment to disconnect and remove electrical control board and components to access air movement system. Remove screw that secure air movement system from track. Remove blower motor and assembly. Remove all electrical wiring and connections. Remove blower motor from assembly and blower wheel. Clean/Brushed hydro coil. Very dirty Chemically clean blower wheel and cabinet. Clean and polish cabinet. Re-assembled air movement system to install blower and housing into equipment. Re-configured and secure electrical wiring and connections. Ran and test system operation to be normal after deep cleaning and rejuvenation. System is left operational @ this time. Office to follow up with customer to give quote to add additional lighting in the attic Customer is also looking to have duct cleaning and sanitizing done on 1st floor system. Office to follow up with customer
Dirty air movement system Here to perform deep cleaning and rejuvenation on 2nd floor Goodman furnace. Shut power to equipment to disconnect and remove electrical control board and components to access air movement system. Remove screw that secure air movement system from track. Remove blower motor and assembly. Remove all electrical wiring and connections. Remove blower motor from assembly and blower wheel. Clean/Brushed hydro coil. Very dirty Chemically clean blower wheel and cabinet. Clean and polish cabinet. Re-assembled air movement system to install blower and housing into equipment. Re-configured and secure electrical wiring and connections. Ran and test system operation to be normal after deep cleaning and rejuvenation. System is left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D510-B1A99767C7F242AFB43B948F44E5E831
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D510-5425F964FA384660A92FDCCC566A3746
Performed maintenance on x1 Gas Boiler. Inspect heat exchanger for cracks or deterioration. Clean burner tubes and cabinet. Inspect and test pilot and pilot assembly. Check safety controls. Check expansion tank, water feeder and relief valve. Check Aquastat relay and zone valve. Isolate and ran zoning operation. Check thermostat operation. Ran and check heating operation to be well @ this time. Maintenance completed no issues @ this time. Advised customer about age of boiler and boiler life expectancy that system could fail due to age of equipment and customer should consider replacement options for the future.
Completed a/c maintenance on 7 rheem air handler’s and condensers. Recommendations: customer want us to try and source an evaporator coil for the 3rd floor west air handler that is located in the attic. This system was diagnosed back in 2022 with dye and the dye is still visible at the coil. It was explained to customer that there is not a guarantee that we would be able to source a 410a coil only if manufacturer has in stock. Recommendations: customer mentioned that they were having an issue with the 2nd and 3rd floor units tripping the breakers. They mentioned that all of the 2nd and 3rd fl outdoor condensers are all on the same 100 amp breaker panel . Explained that these units should all be on individual breakers as well as the indoor units with the correct breakers referring to data plates. All breakers sizes were gathered and added from the outdoor data plates and it added up to 140amp customer is going to have an electrician look into this issue. Systems are only trippin